1. Who we are
LIAMDA is an online market for Caribbean food products, based in Antioch, Tennessee (United States), selling both to end consumers and to businesses (grocery stores, restaurants, hotels and distributors).
You can reach us through the channels published in the site footer. All order-related communication should go through those channels so that it stays on record.
2. Using the site
The site lets you browse the catalog, build a cart and send us an order request. No account is required.
- You must be at least 18 years old, or of legal age in your jurisdiction, to place an order.
- You agree to provide accurate and complete contact and delivery details.
- You may not use the site for fraudulent purposes, or attempt to access systems or data you are not entitled to.
- Automated scraping of the catalog, or commercial reuse of its content without written permission, is not allowed.
3. Products, prices and taxes
All prices are shown in United States dollars (USD) and correspond to the list price for the unit stated on each product.
Images are for reference. Presentation, weight, manufacturer brand and packaging may vary depending on the available batch; when the difference is material, we tell you before confirming the order.
Prices exclude Tennessee sales tax and shipping costs unless stated otherwise. The final total, including tax and shipping, is confirmed before any charge.
- Case pricing is confirmed when we process the order, based on the supplier's actual packaging.
- We reserve the right to correct obvious pricing or description errors, informing you before proceeding.
- Promotions are subject to stock and may be withdrawn at any time without prior notice.
4. How an order becomes binding
The site does not process payments. At the end of checkout it generates an order summary that you send via WhatsApp or email.
That summary is a request, not a closed sale. The purchase contract is formed when we confirm availability, the final total and the delivery terms in writing, and you accept that confirmation.
- The order number (LMD-… format) is a reference for the conversation, not a proof of payment.
- We may decline or adjust an order due to lack of stock, pricing errors, uncovered delivery areas or suspected fraud.
- The current minimum order and shipping conditions are shown in the cart and in the Delivery Policy.
5. Payments
Payment is arranged directly with our team through the methods we indicate when confirming the order (bank transfer, cash on delivery or other methods available in your area).
We never request card details over WhatsApp, email or through this site. If you receive such a request in LIAMDA's name, do not reply and let us know.
6. Delivery
Delivery conditions, timeframes, coverage areas and responsibilities are detailed in the Delivery Policy, which forms part of these terms.
7. Returns
Because these are food products, returns follow specific rules detailed in the Return Policy, which also forms part of these terms.
8. Allergens, storage and product use
Nutritional, ingredient and allergen information is the one supplied by each manufacturer on the packaging. That packaging always prevails over any text on this site.
If you have allergies or dietary restrictions, check the physical label before consuming the product and ask us if anything is unclear.
- Refrigerated and frozen products must be moved to cold storage immediately after you receive them.
- We are not responsible for spoilage caused by improper storage after delivery.
9. Intellectual property
The LIAMDA brand, its logo, the site design and its texts are owned by LIAMDA or used under license.
Manufacturer brands shown in the catalog belong to their respective owners and appear solely to identify the products we sell.
10. Limitation of liability
We make reasonable efforts to keep the catalog, prices and availability up to date, but the site is provided “as is” and errors or temporary interruptions may occur.
To the extent permitted by applicable law, our liability for an order is limited to the value of the products actually paid for in that order.
Nothing in these terms limits the rights granted to you by consumer protection law.
11. Changes to these terms
We may update these terms to reflect changes in our operation or in applicable regulation. The version in force is always the one published on this page, with its update date.
Each order is governed by the terms in force at the time you sent it.
12. Governing law and dispute resolution
These terms are governed by the laws of the State of Tennessee and by applicable United States federal law, without regard to its conflict-of-law rules. Any dispute shall be submitted to the courts of competent jurisdiction in Davidson County, Tennessee.
Before escalating to any formal process, please write to us: the vast majority of disagreements are resolved by reviewing the order and its history together.